Warranty Policy

Quality you can trust. Every device comes with comprehensive warranty protection.

Brand New Devices

12 Months
  • Full manufacturer warranty
  • Free repairs for defects
  • Battery replacement covered
  • Software support included

UK Used Devices

6 Months
  • Hardware malfunction coverage
  • Screen defect protection
  • Battery health guarantee
  • 30-day money back guarantee

Nigerian Used

3 Months
  • Essential hardware coverage
  • Functional component warranty
  • 15-day return window
  • Quality assurance guarantee

What's Covered

  • Manufacturing defects
  • Hardware malfunctions
  • Battery degradation (>20%)
  • Screen defects
  • Software issues
  • Camera problems

Not Covered

  • Physical damage from drops
  • Water damage
  • Unauthorized repairs
  • Software modifications
  • Normal wear and tear
  • Lost or stolen devices

How to Claim Warranty

01

Contact Us

Reach out via WhatsApp or visit our store

02

Assessment

We'll diagnose the issue within 24 hours

03

Repair/Replace

Quick turnaround on approved claims

04

Collection

Pick up your repaired device